Terms of Service
Effective Date: February 24, 2026 · Last updated: September 6, 2026
1. Acceptance of Terms
By downloading, installing, accessing, or using Aerenium, you agree to these Terms of Service. If you do not agree, do not use the Software.
These Terms apply to all users regardless of license tier. You confirm that you are at least 13 years of age and have the legal capacity to enter into this agreement.
2. Description of Service
Aerenium is a desktop tool that integrates large language models, speech services, desktop automation, and other capabilities. The Software connects to third-party AI providers under their own terms. We do not control their outputs.
Certain features require a paid subscription. Feature availability may change over time.
3. User Accounts & Data
The Software operates locally on your device. We do not require account creation for basic use. Conversation logs, memory, and settings are stored locally. We do not collect or have access to this data unless you explicitly share it.
When you use LLM features, your prompts may be transmitted to third-party API providers. You should review their privacy policies.
4. User Responsibility
You assume full responsibility for:
- All actions you direct the Software to perform, including desktop automation, file operations, and shell commands.
- All content you create or distribute using the Software.
- Any damage to your system, data, or third-party systems resulting from your use.
- Compliance with all applicable laws in your jurisdiction.
5. AI Output Disclaimer
AI-generated content may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing, validating, and deciding whether to use any output. We disclaim all liability for AI-generated content.
6. Subscriptions, Payments & Refunds
Paid plans, credit packs and cloud storage are billed in US dollars through Stripe. Subscriptions renew automatically at the end of each billing period until you cancel. You can stop auto-renewal at any time from the Plans section of your account page; the time you already paid for runs out normally.
Refunds. If Aerenium is not for you, contact us within 14 days of a purchase for a full refund, no questions asked; we process it within 3 business days. Yearly plans bought more than 14 days ago are refunded pro rata for unused whole months. Prepaid credit packs are refundable within 14 days to the extent the credits are unspent. Outside these cases there are no refunds for partial billing periods unless the law where you live requires one.
Subscription codes are single-use and bound to your device hardware ID.
7. License & Intellectual Property
The Software is licensed, not sold. Your rights are defined by your specific license tier. You may not reverse engineer, decompile, or create derivative works without authorization.
8. Termination
We may suspend or terminate your access for violations of these Terms. You may terminate by uninstalling the Software and cancelling any subscriptions.
9. Limitation of Liability
To the maximum extent permitted by law, Aerethis shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Software. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
10. Changes to Terms
We may update these Terms. Each version carries its date at the top. When a change is material, we email account holders before it takes effect and ask you to accept the new version on your account page; the version you accepted, and when, is kept on record. If you do not agree, cancel any subscription before the effective date: the time you already paid for runs out normally and, where your local law requires it, the unused part is refunded.
11. Governing Law & Disputes
These Terms are governed by the laws of the United States and of the state in which Aerethis is organized (named below), without regard to conflict-of-law rules, and disputes are heard in the courts of that state. If you are a consumer in the European Economic Area, the United Kingdom or another place whose law gives you mandatory protections, you keep them, and you may also bring a claim in your home courts. Before filing any claim, write to us; most problems are solved within days.
These Terms are written in English. A translation, whether we provide one or you use a translation tool, is for convenience only; if the two differ, the English text governs.
12. Where You Live
Consumer law where you live can add to these Terms, and nothing above takes those protections away. The section for your region applies on top of everything else. We show the region we detected from your connection; switch it if we got it wrong, or show every region.
No region-specific section applies to you; the Terms above are complete. Your local consumer law still applies where it is mandatory.
European Union, United Kingdom & Switzerland
- 14-day right of withdrawal. You may withdraw from a purchase within 14 days without giving a reason. For a subscription that already started at your request, you pay only for the days used and the rest is refunded. For credits and other content delivered at once, the right ends when delivery begins, but only if you ticked the separate box at checkout asking for immediate delivery and acknowledging the loss of the right; without that box, the full 14 days apply.
- Refund method. Refunds go back to the payment method you used, within 14 days of your request. We may offer credits instead; you are free to decline.
- Digital content that does not work. If the software or a service does not conform to the contract, you can ask us to fix it; if we cannot within a reasonable time, you can have the price reduced or end the contract with a refund, as the Digital Content Directive and the UK Consumer Rights Act provide.
- Liability. Nothing in Section 9 limits liability for death, personal injury, fraud, or gross negligence, or any liability that cannot be limited under your law.
- Disputes. You may bring a claim in the courts of your home country, and the mandatory rules of that country apply regardless of Section 11.
United States
- Refunds follow Section 6. Outside it, sales are final.
- Automatic renewal. Subscriptions renew at the price shown at checkout until you cancel. You can cancel online at any time from the Plans section of your account page, with the same ease as signing up, and the cancellation takes effect at the end of the period already paid. Yearly plans receive a reminder email before the renewal charge.
- State rights. Some states do not allow limits on implied warranties or on certain damages; where that is the case, the limits in Sections 5 and 9 apply only to the extent your state allows.
- California. Under Civil Code §1789.3 you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
Australia & New Zealand
- Our software and services come with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand Consumer Guarantees Act. Nothing in these Terms excludes, restricts, or modifies them.
- For a major failure you are entitled to a refund or replacement of your choice, and to compensation for other reasonably foreseeable loss. For a failure that is not major, we will fix it within a reasonable time or refund you.
- The refund policy in Section 6 is in addition to these rights, and the words "no refunds" are never used against you.
- Claims and questions go to support@aerethis.com.
China
- Downloaded software and credits delivered online are excluded from the seven-day no-reason return right for online purchases; the 14-day refund policy in Section 6 still applies as our own commitment.
- Nothing in these Terms limits the rights you hold under the PRC Consumer Rights Protection Law and E-Commerce Law where they are mandatory, and you may complain to your local consumer association.
- The Aerenium credit proxy and cloud storage are provided from servers outside mainland China; the Privacy Policy explains what that means for your data.
Mexico & Latin America
- Mexico. For purchases made online you may revoke your consent within five business days of delivery, as the Federal Consumer Protection Law provides, and receive a refund by the original payment method. Complaints may be filed with PROFECO. Our 14-day policy in Section 6 is more generous and applies in addition.
- Brazil. You have seven days from purchase to withdraw from an online purchase under Article 49 of the Consumer Defense Code, with a full refund.
- Argentina, Colombia, Chile and elsewhere. Statutory withdrawal windows for distance purchases (ten days in Argentina and Chile, five business days in Colombia) apply in addition to Section 6.
- Refunds under these rights go back to the payment method you used. You may bring a claim before your local consumer authority or courts, and the mandatory rules of your country apply regardless of Section 11.
13. Contact
Questions? Email support@aerethis.com.
Operated by Aerethis.